About us

The online shop Bim-ba.shop offers unique learning toys and learning materials for your child. Busyboard and motor skills board, Busy house and motor skills house and Busycube and motor skills littersl help to develop logic, motor skills and independence. Ecological green materials, the latest developments from child psychologists and the Montessori method can inspire your child and help make your baby's daily life even happier.

All of our products are made from natural wood. They do not have any toxic or poisonous components and do not cause allergic reactions. The toys are painted and colored with safe, green, water-based components.

In addition, wooden toys are more practical, more sustainable and more ecological.

Order

To place your order on our website https://bim-ba.shop you must:

1. Select products:

- click on the goods you want.

- choose the best configuration for you (if there are several)

- Click on ´Add to cart´.

When the goods are in the shopping cart, you can:

- continue your shopping

- Confirm your purchase by clicking on ´Buy now´.

2. Confirm your order:

- If you have PayPal, you can pay using an express form

- Or fill in your contact details

- Click on ´Continue to dispatch´.

3. select the delivery option:

- Check your contact details

- choose the best delivery option for you

-Click on ´Continue to Payment´

4. select the payment option:

- choose the best payment option for you

- Confirm your order when you click on ´Buy´.

Made!

We will register your order as soon as you receive our ORDER CONFIRMATION with your personal reference number. Please make sure that you have your order number available for subsequent questions about your order.

If you need to change the delivery details of an order, please inform us by email at hello@promoone.ch stating your order number. Changes are to be communicated before the delivery date.

If you have to cancel your order due to UNFORESEEN circumstances, please inform us by email at hello@promoone.ch stating your order number.

Your purchases can be returned or exchanged within 14 days of delivery. Please report your return by e-mail (hello@promoone.ch) and also state the reason for the return (the exchange).

The return (exchange) is only possible if the article is unused.

Buyers send the items back to the following address at their own expense:

Bim-ba shop

Logistics center

Hinterbergstrasse 2

CH-6318 Walchwil

In order to trigger the problem as quickly as possible, please contact us by email at hello@promoone.ch or via WhatsApp. Please send the photos of your order and also your order number.

shipping

The shipping costs are automatically generated at the checkout during the order process. The expected delivery time to Switzerland is between 1 and 30 working days (from the order date and from the order confirmation). The delivery time depends on additional costs and the selected means of transport. If the items you have ordered are not in stock, we will try to deliver as soon as possible or we will suggest an alternative as soon as possible.

If you have additional information about the delivery, such as a second telephone number or an alternative address, please inform us by email at hello@promoone.ch

Promo One Consulting GmbH guarantees the delivery of every order at the desired time during normal opening hours. If for any reason it was not possible to deliver the order, our customer service team will contact you as soon as we learn of the inability to deliver. In the absence of an e-mail from us, you can be sure that the order has been delivered with the greatest care and attention. If the order has not arrived, please contact us at hello@promoone.ch and give your order number.

All information about delivery can be found under the link. However, we cannot guarantee an exact delivery time.

Payment

At the moment Bim-ba.shop accepts Visa cards, MasterCard, Maestro, American Express, Postfinance Card, Paypal, Twint and payment by transfer with the bank account. All order information is verified and may be subject to a request for additional information. In this case the order can be suspended.

Don't worry about online payments! We have set up a system that guarantees 100% secure online payment: The security through S.S.L (Secure Socket Layer) encryption protects all data related to the payment. Your bank details therefore never pass through the Bim-ba.Shop computer system

Personal data

According to the General Data Protection Regulation of April 27, 2016, you have the right to information, correction, contestation, restriction of processing, deletion and portability of your data that you have transmitted to Bim-ba.Shop.

If you no longer wish to receive offers from Bim-ba.Shop, you can either click on the "unsubscribe" link at the end of each email or send a short message to the email address: hello@promoone.ch. Nevertheless we hope to see you again in the next few days, see you soon!

Customer service

+41 41 520 74 07

Send a message

hello@promoone.ch