Zuhause

From receipt of the goods by the customer, this has a right of withdrawal, i. H. A period of 14 days to return the delivered goods, with the costs of returning to his expense

Only products that were bought via the e-commerce website https://bim-ba.shop/ are unopened and returned in the original packaging can be refunded.

The procedure is as follows:

The customer sends an email to Order@promoone.chto make a reimbursement request.

The product must be completely, properly protected, in the original packaging (unopened) and at most with any accessories.

Products athttps://bim-ba.shop/ are bought, have a guarantee of 2 years from the date of purchase. The guarantee does not apply in the event of a defect that is due to improper use or handling.

The product is at the internal departmenthttps://bim-ba.shop/ Controlled, which confirms the refund or not, in particular by checking whether the product was completely returned and in a state that is suitable for re -marketing, as is intended in the right of withdrawal.

If the goods correspond to the return requirements, it can be refunded or exchanged.

Refunds are made in a payment based on the return date. The reimbursement takes place within 3 working days after receipt of the returned package.

If the goods do not meet the return requirements, it will be returned to the customer, which cannot therefore request a refund.